Anytime Postage Notice of Privacy Practices
Last Revision: December 2023

At Anytime Postage, maintaining the trust of our users is of the utmost importance to us. Anytime Postage, LLC (“Anytime Postage” or “ATP”) has developed this Notice of Privacy Practices (our “Privacy Notice”) to show our commitment to fair information practices and the protection of our users’ privacy, and to describe how we collect, use, share, and disclose information about our users.

Please read this Privacy Notice to learn what information we collect from you when you access or use our services and how we use that information. By accessing or using any Services (defined below), you acknowledge and agree that you have read, understood, accept and agree to be bound by this Privacy Notice, and you expressly consent to our collection, storage, use and disclosure of your information as set forth herein. In addition, this Privacy Notice is a part of (and is expressly incorporated into) ATP’s Terms of Purchase and Use (our “Operator Terms”) and ATP’s Self-Service Kiosk Agreement (our “User Terms,” and, together with the Operator Terms, our “Terms”), and by accessing and using any of the Services, you also are agreeing to our Operator Terms and/or User Terms (as applicable) and all other policies referenced in those Terms.

1.  When This Privacy Notice Applies. This Privacy Notice applies to the processing of personal data that ATP receives from users of Anytime Postage’s hardware, software, or other services (collectively, the “Services”), which may include (without limitation) the anytimepostage.com website and any other website that links to this Privacy Notice (collectively, our “Sites”), Anytime Postage’s self-service shipping kiosks (our “Kiosks”), as well as any other equipment or devices offered by Anytime Postage (together with the Kiosks, collectively, the “Products”), and any online platform, mobile applications, or other software provided by Anytime Postage (the “Software”). This Privacy Notice does not apply to any data collected or used by any third parties that may have access to your information as a result of your use of the Services, and it will be your responsibility to read and confirm your agreement with the privacy policies and practices of those third parties before you provide your personal information to any of them.

2.  Updates to this Privacy Notice. ATP may revise this Privacy Notice from time to time — e.g., to keep up with changes in the law, or to reflect changes in how we are doing business — in which case we will update the “Last Revision” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we will use reasonable efforts to post notice of such changes on the Services (or otherwise endeavor to notify you by email or by other means consistent with applicable law), and we will take any additional steps that may be required by applicable law. If you do not agree to an update to this Privacy Notice, you may not access or continue to use the Services. Your continued use of the Services after any revisions have been posted will constitute your acknowledgment and acceptance of the revised terms of this Privacy Notice.

3. Collection of Information. For purposes of this Privacy Notice, there are two main types of information that are collected: “Personal Information,” which is any information that is related to an identified or identifiable natural person (i.e., information by which you can be directly or indirectly identified); and technological identifier information, which may be collected from a user but does not specifically relate to or identify that user, but instead provides technical information such as mobile device type, operating system type and version, and connection information about that user. When you access or use the Services, ATP collects certain types of information about you from a variety of sources, as follows:

3.1  Information You Provide to Us.

a.  Site Visitors. We collect information that you provide directly to us. For example, we collect information when you fill out a form or enter information through our Sites (such as, by way of example only, when you create a user account for the Services or request that we add you to an email list), as well as when you send us a message via our Sites, or otherwise communicate with us in a way that identifies you or provides us with any of your Personal Information. The information we collect via our Sites may include your name and contact information, such as your email address, phone number and physical/postal address.

b.  Operators, Customers and Users. If you are an Operator or prospective Operator, a Customer, or User or prospective User (as those terms are defined in the applicable Terms), then we collect information when you sign up, and register for, the Services (“Operator Information”), when you interact with us in relation to your use of our Services, or otherwise communicate with us. We may collect information such as first and last name, email address, phone number, company name, and any other information you choose to provide. You may also provide us with other information for us to deliver our Services, including transaction information. In addition, when you use the Kiosk as an Operator, as an employee or independent contractor of an Operator, or as a Customer User, you may be asked to create or use your ATP account to log-in in order to use the Services, and we may collect the foregoing types of information from you at that time.

3.2  Automatically Collected Information. When you access or use the Services, we automatically collect information about you, including:

a.  Log Information. We collect information related to your access and use of the Services, including the type of browser you use, as well as your access times, pages viewed, location data, and your IP address.

b.  Device Information. We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

c.  Information Collected by Cookies and Similar Tracking Technologies. We (and our service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, count visits and times visited, see what products and services are displayed and searched, and collect server log information other than the above. Web beacons (such as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see Section 3.5 below.

3.3  Information We Receive from Our Operators. We refer to the information we receive from our Operators about their personnel and their business as “Operator Information.” We refer to the information we receive from our Operators (i.e., in the course of us providing Services to them) about their Customers and other end users (which we refer to collectively herein as “Customers”) as “Customer Information.” We receive Customer Information from a Customer’s use of our Products or Services at Operators’ locations or via Operators’ mobile applications or websites. Customer Information we receive from Operators may include, without limitation, names, email addresses, mailing addresses, telephone numbers, payment card information, transaction information, location information, device information (e.g., device ID), and Services usage information. This Privacy Notice does not apply to any information beyond Customer Information we receive as a result of Customers’ use of our Services provided by our Operators. We are not responsible for Operators’ handling of information related to the Services, and our Operators have their own policies regarding the collection, use and disclosure of Customers’ Personal Information. To learn about how a specific Operator handles a Customer’s Personal Information, we encourage you to read that Operator’s privacy statement. Our use of Customer Information provided by or received from our Operators in connection with our Services is subject to the agreement between us and each Operator.

3.4  Information from Third Parties. If you elect to link your account with any third-party carrier (such as the United States Postal Service, UPS, FedEx or any similar company), then information provided by that third-party carrier (with your consent, by choosing to link your account to it) may be used to provide you with and complete transactions using the Services, as well as for other account management purposes. Any information we receive from outside sources will be treated in accordance with this Privacy Notice. ATP is not responsible or liable for the accuracy of any information provided to us by third parties, nor is ATP responsible for any third party’s policies or practices. As noted in Section 1 above, it is your responsibility to read and confirm your agreement with the privacy policies and practices of third parties.

3.5  Information Provided by Cookies and Other Tracking Technologies. ATP uses cookies and various other technologies to collect and store analytics and other information when users use our Services, as well as for personalization and advertising purposes. The cookies we use include both first party and third-party cookies, and they allow us to store a small piece of data on a user’s computer or mobile device that lets us identify visitors to our Sites and facilitate the use of our Services. Cookies may help ATP to understand which aspects of the Services are useful and which aspects may need improvement. In general, ATP uses cookies to tailor our Sites and other Services and the information we provide in accordance with the interests of our users. Cookies are also used for tracking users’ browsing habits and for targeting and optimizing advertising, both on our site as well as on other sites our users may visit. ATP also uses cookies for integrating its social media accounts with the Services. Please see our Cookie Policy for more information on our use cookies and how you can set your cookie preferences.

4.  Use of Information. We may use the information we collect about you for the following specific purposes:

4.1  To Provide the Services.

a.  We use information we collect from Site visitors to operate our Sites.

b.  We use Operator Information to provide our Services to Operators and their Customers.

c.  We use Customer Information to facilitate our Operators’ use of our Products and Services and their provision of Services to Customers, and to provide our Services to Users. For example, we use Customer Information (e.g., name, address, payment information) to support the processing and completion of shipping transactions purchased by Customers and Users via the Services.

4.2  To Communicate with Operators, Customers and Users. We use Operator Information and Customer Information to communicate with Operators, Customers and Users about our Services and to provide news and information that we think will be of interest to them. In addition, if you are an Operator then we use your Operator Information to communicate with you about your use of the Services, to provide the Services to you, and to complete any transactions you wish to execute via the Services. If you are a Customer or User then we use your Customer Information to communicate with you about your use of the Services, to provide the Services to you, and to complete any transactions you wish to execute via the Services.

4.3  To Improve the Services. We may use your information to help improve our Sites and other Services. We use information obtained from analytics tools to improve our Sites and other Services, our Products and Services offerings, and our other business operations.

4.4  For Customer Service. We use Personal Information in order to respond appropriately to inquiries, complaints, or requests in relation to our Services, as well as to troubleshoot problems and to help us resolve any disputes that may arise. Further, we may use your email address or mobile phone numbers to communicate Services-related messages to you, such as changes to this Privacy Notice, system updates or any updates on Terms or other Policies applicable to the Services.

4.5  For Safety and Security Reasons.

a.  We may use your Personal Information to prevent, identify, and investigate scams, cyber-attacks, and other potentially illegal or fraudulent activities, or in relation to any other activities necessary to protect the legal rights of Anytime Postage and/or the rights of third parties.

b.  We may also use information we collect from you or about you to protect against spam, malware, malicious activities and/or security risks, and to improve and enforce our security measures.

c.  We may use your information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities in or using the Services. We may also use your information to investigate, prevent or mitigate violations of our internal terms, agreements or policies, as well as to enforce our agreements with third parties and business partners.

5.  Sharing of Information. We may share the information that we collect from and about you in a variety of ways, as follows and as otherwise described in this Privacy Notice:

5.1  With Our Affiliates and Business Partners. We may share information about you with our affiliates and subsidiaries in order to provide analytics services, for strategic purposes, or to provide other services. We may also share Personal Information with those business partners of ATP who choose to list their goods, services or promotions on the Sites or via the Services, or with whom we affiliate in order to provide you with certain services. These business partners may have different privacy practices and policies and we encourage you to read their privacy policies and notices in order to understand how they collect and use personal information.

5.2  With Our Vendors. We employ third party vendors and service providers to assist us in developing, hosting and maintaining our Services and databases, advertising, sending and receiving email and other communications, and analyzing data. These third parties may have access to Personal Information as reasonably necessary to perform these services, but they are not allowed to use that information except for the purposes of providing these services for us. We currently use the following third-party processors:

• We use Amazon Web Services for web hosting and data storage. For more information about Amazon Web Services, please read their privacy policy at https://aws.amazon.com/privacy/
• We use Google to provide us with Email Services. For more information about Google, please read their privacy policy at https://policies.google.com/privacy?hl=en-US
• We use Freshworks as our customer engagement system. For more information about Freshworks please read their privacy policy at https://www.freshworks.com/privacy/
• We use Stripe and Authorize.net to provide payment processing services. For more information on these please read their privacy policies at https://stripe.com/privacy, https://usa.visa.com/legal/privacy-policy.html

5.3  To Comply with Law. If requested or required, we will disclose Personal Information when we believe disclosure to be in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also report to law enforcement authorities any conduct we believe to be illegal, and may release Personal Information to law enforcement authorities if we suspect it is related to unlawful conduct, or if necessary to protect our rights or property or to protect the safety of our employees or others. We may also release Personal Information as part of a dispute resolution process.

5.4  To Protect ATP or Others. We will disclose your Personal Information if we believe your actions are inconsistent with our Terms or Policies or other user agreements, if we believe you have violated the law, or to protect the rights, property, and safety of to protect Anytime Postage or third parties.

5.5  With Your Consent or at Your Direction. We may share Personal Information when authorized by you or in order to provide you with Services that you have requested. If you are a Customer or User, we may share your Customer Information with the Operator that furnished or made your Customer Information available to us or that operates the Kiosk from which or for which you provided us with your Personal Information, in order to provide Services to that Operator or as otherwise directed by that Operator. Except as otherwise set out in this Privacy Notice, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.

5.6  Aggregated Data. We may provide anonymous statistical information to suppliers, advertisers, affiliates, and other current and potential business partners based on aggregated information drawn from Personal Information provided by our users, in which case the information would no longer be personally identifiable. Because this information does not contain personally identifiable information and so is not Personal Information, ATP will be entitled to use such information and/or share it with third parties in any manner it chooses.

5.7  Change of Control. If ATP is sold, merged, consolidated, reorganized, liquidated, or undergoes any other significant change of control, its accumulated customer information will be treated as a business asset. As with other business assets, this information will be subject to transfer to or acquisition by a third party.

6.  International Transfers/Outside of the United States. We have our headquarters in the United States. The Personal Information we or our service providers collect may be stored and processed in servers within or outside of the United States and wherever we and our service providers have facilities around the globe, and certain information may be accessible by persons or companies outside of the United States who provide services for us. Accordingly, we and our service providers may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take reasonable steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it. If you are located in the United Kingdom (“UK”), European Economic Area (“EEA”), or Switzerland, our relevant data processing agreements and other contracts include, incorporate or contain provisions that are based on the Standard Contractual Clauses issued by the European Commission in order to provide adequate protection for the transfer of Personal Information to countries outside of the UK, EEA, or Switzerland. We may also need to transfer your information to other group companies or service providers in countries outside the EEA. This may happen if our servers or suppliers and service providers are based outside the UK, EEA, or Switzerland, or if you use our Services while visiting countries outside this area. If you are a resident of a country other than the United States, then by using the Services you acknowledge and consent to our collecting, transmitting, and storing your Personal Information out of the country in which you reside.

7.  Children’s Privacy.  Children under the age of 13 are not permitted to use the Services (and children under the age of 18 must have permission from a parent or guardian in order to use the Services), and ATP does not seek to or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete that information. If you are the parent or guardian of a child under 13 years of age who has provided us with their Personal Information, please notify us in writing at privacy@anytimepostage.com to request deletion of that information.

8.  Do Not Track Disclosure. ATP understands that some users may have enabled a “do not track” feature or other mechanism intended to provide consumers with a choice regarding the collection of their personally identifiable information; however, consistent with ATP’s rights under applicable law, ATP and the Services do not respond to any such “do not track” requests or other signals sent from a web browser. More information on “Do Not Track” is available at http://www.allaboutdnt.com/.

9.  Information Security. We have implemented technical and organizational measures to provide a level of security appropriate to the risk to the Personal Information that we process. These measures are aimed at preserving the ongoing integrity and protecting the confidentiality of our users’ Personal Information. We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the Personal Information needed to provide or improve our services. We evaluate these measures and practices on a regular basis to confirm that they continue to maintain and apply an appropriate level of security. Nevertheless, no data transmissions over the Internet can be guaranteed to be entirely secure, and it is always possible that, despite our best efforts to ensure the safety and security of your Personal Information, third parties may unlawfully intercept or access transmissions or private communications. Therefore, we cannot guarantee or warrant the security of any information you submit to us.

10. Updates and Opt-Outs. While ATP takes reasonable steps to confirm that the Personal Information we process is accurate, complete, and current, we depend on our users to update or correct their Personal Information whenever necessary. You can review the Personal Information we have on record at any time, and correct or update that information or your privacy preferences by emailing us at privacy@anytimepostage.com. If you no longer wish to receive emails or text messages from us (as applicable), you can click on the “Unsubscribe” link provided at the end of each email you receive from us and following the opt-out procedure specified there; please recognize, however, that it may take up to 30 days for that opt-out to become effective. In addition, please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your use of the Services.

11. Retention. We may retain information about you for as long as it is necessary for us to fulfill the purposes described in this Privacy Notice. In order to comply with our obligations under applicable law, collect amounts owed to us, resolve disputes, enforce our legal rights, or otherwise make internal use of information in a lawful manner that is reasonably aligned with the expectations of the user or compatible with the context in which the information was provided, and to undertake any investigations necessitated by the foregoing, some of your information may be retained in our systems even after you opt out or request that your information be deleted.

12. How to Contact Us. ATP regularly reviews its compliance with this Privacy Notice. Please feel free to contact us with any questions or concerns regarding this Privacy Notice or ATP’s handling of Personal Information by contacting us through the Services, emailing us at privacy@anytimepostage.com, or sending mail to us at 2831 St. Rose Parkway, Suite 200, Henderson, NV 89052. If we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the use or transfer of Personal Information that cannot be resolved between ATP and an individual.

13. Your GDPR Privacy Rights. If you reside in or are a citizen of the United Kingdom or the European Economic Area, you may have privacy additional rights under the European Union General Data Protection Regulation or the UK Data Protection Act 2018. Please see Section 15 (“Additional Terms for Operators, Customers and Users in California, Nevada, the UK and the EEA”) below for an explanation of these additional rights.

14. Collection and Processing Purposes. Where applicable law requires that ATP have a “lawful basis” (or similar grounds) for collecting, retaining and/or processing Personal Information, ATP’s lawful bases for processing Personal Information will depend on ATP’s particular purpose(s) for the processing, and will include the following:

14.1  Contract. When processing Personal Information in order to provide the Services, we do so on the basis of an Operator, Customer or User contract, which is formed by accepting our Terms.

14.2  Consent. If you have given your consent to ATP’s processing of your Personal Information, then that consent may be our legal basis for such processing, which (if necessary and applicable) will be limited to the extent of the consent you have given.

14.3  Legitimate Interest. ATP processes Personal Information based on ATP’s legitimate interests when Personal Information is processed for the purposes of marketing our Services, providing customer service, and seeking to improve our Services. If we seek to use your Personal Information on the basis of ATP’s legitimate interests, we will carefully weight ATP’s interests against your right to privacy, in compliance with applicable law.

14.4  Legal Obligation. ATP must process certain Personal Information to comply with statutory obligations which may vary in each country and may include, for example and without limitation, obligations relating to consumer protection or tax laws, or to detect, prevent or otherwise address fraud or security issues in respect of our provision of the Services, unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

15. Additional Terms for Operators, Customers and Users in California, Nevada, the UK and the EEA.

15.1  California Privacy Rights. Pursuant to Section 1798.83 of the California Civil Code, residents of California may have the right to obtain certain information about the types of Personal Information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact us via email at privacy@anytimepostage.com.

15.2  Nevada Privacy Rights. If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at privacy@anytimepostage.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

15.3  EEA and UK Privacy Rights.

a.  In countries within the EEA, and in the UK, you have the right, in certain circumstances, to (1) require us delete your Personal Information, (2) require us to restrict processing of your Personal Information (for example, if you contest the accuracy of that information), (3) receive a copy of the Personal Information you provided to us in a structured, commonly used, and machine-readable format and/or instruct us to transmit that data to a third party; and (4) object to our continued processing of your Personal Information, for direct marketing (including profiling) or other purposes. You can exercise these rights free of charge by contacting us via email at privacy@anytimepostage.com or by using other contact information set forth in Section 12 (“How to Contact us”) above.

b.  Where applicable law requires that we have a “lawful basis” (or similar grounds) for collecting, retaining and/or processing Personal Information, our lawful bases for processing Personal Information will depend on our particular purpose(s) for the processing, and will include any or all of the bases set forth in Section 14 (“Collection and Processing Purposes”) above.

c.  You may object to Personal Information processed pursuant to our legitimate interest. In such case, we will no longer process your Personal Information unless we can demonstrate appropriate, overriding legitimate grounds for the processing or if needed for the establishment, exercise, or defense of legal claims. You may also object at any time to processing of your Personal Information for direct marketing purposes by clicking “Unsubscribe” within an automated marketing email or by submitting your request to privacy@anytimepostage.com with the subject line “GDPR Notice” (the latter for instances where, for example, you would not like to receive follow-ups from our sales team). In such case, your Personal Information will no longer be used for that purpose.